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Akeni Help Desk Assistant Enterprise IM 1.0 in Akeni

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.

Akeni Enterprise Instant Messaging LDAP 2.2 in Akeni

Akeni Enterprise Instant Messaging IM is an enterprise messaging system that offers strong encryption, along with Active Directory / LDAP integration. It also provides corporate im messaging policy management through the use of shared public groups and role based user access rights. All messages can be logged into flat files and databases to allow for searching and auditing.


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