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Request Tracker 3.1

Date: 2005-02-17
File Size: 4807
Price: 149.00
Category: Business::Helpdesk & Remote PC
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003

Request Tracker - Track requests made by customers and create a searchable database of problems.



Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.


  Request Tracker download
[Request Tracker screenshot]  [CyberNiche Software]

Request Tracker Related Search:

help deskcall centerhelpdeskworkorder databaseCRMKMScustomer relations managementcustomer resource managementres

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