Voicent Communications, Inc

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Call Center CRM 8.6.2 in Voicent Communications, Inc

Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to Automatically track all customer interactions, Automatically save and manage Customer Opt-Out and Contact Preferences, Automatically display customer information to agents, Intelligently, efficiently recognize callers and serve them accordingly, Design and manage sales and marketing campaigns.

Call Center Manager 8.5.2 in Voicent Communications, Inc

Call Center Software to automatically measure and adjust the pace of outbound calls; ensures Agent efficiency is maximized while strict FTC limitations on Dropped and Abandoned-Calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance.

Free Email Marketing: Broadcast By Email 8.4.1 in Voicent Communications, Inc

Free email marketing software - Send personalized emails to thousands of people and automatically manage email list by checking bounced or unsubscribe emails. Unlimited email list size. Supports text or HTML email format. Support most email services like Gmail and yahoo email. Use multiple SMTP servers simultaneously. Visit Voicent Facebook page to get your free license key.

Voicent Broadcast By SMS 8.0.1 in Voicent Communications, Inc

An easy-to-use software for broadcasting personalized SMS (text) messages. Based on Voicent's interactive SMS gateway, it is capable of managing responses automatically. Use your existing Nokia, Sony Ericsson, Motorola mobile phone. Key features: Excel-like spreadsheet GUI, Bulk SMS text messaging with a single click, Message Designer for personalizing SMS message, Automatic SMS response processing, scheduler, and command line interface.

Voicent Predictive Dialer 6.2.1 in Voicent Communications, Inc

Voicent Agent Dialer is a predictive dialer and semi auto dialer combined. It assists marketing or sales people for telemarketing campaigns. Predictive dialing supports VOIP through Skype and remote agents. Automatic dialing can play audio messages, transfer calls, and record conversations, all by the press of a key. It helps you to generate leads, reduce work load, save your voice, and increase productivity.

Voicent Phone Appointment Reminder 6.0.4 in Voicent Communications, Inc

Easy-to-use automatic telephone notification software with confirmation and built-in calendar. Ideal for time sensitive customer based business, organizations and professional offices. The reminder messages can be appointments, meetings, medication, bill due or any message of your design. The message includes attendee name, date and time, callback number. Message uses human voice or text to speech voice. Works with landlines or VOIP (skype).

Voicent IVR Studio 1.0 in Voicent Communications, Inc

IVR Studio for easy development of interactive voice response system. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Voicent IVR solution offers point-and-click call flow design, ease of installation, and lower cost of ownership.

Voicent Flex PBX 1.0 in Voicent Communications, Inc

Voicent Flex PBX is an easy-to-use software-based PBX system for small and large business alike. It supports both analog phone services and VOIP services. Besides the basic PBX features like auto attendant, unlimited call queues, configurable extensions, call forwarding, etc, it is readily extensible through Voicent IVR Studio for more advanced features like database access and email processing. Point-n-Click design, easy installation, affordable

Voicent BroadcastByPhone Autodialer 5.1.0 in Voicent Communications, Inc

PC to Phone Auto Dialer Telephone Voice Recording Broadcast to broadcast voice messages by phone. Ideal for group event reminders, marketing or political campaign promotion, events notification and more. Excel spreadsheet interface makes it easy to create or import phone list. Simply record your message in an audio file, then use the built-in calendar to set a call time. Remote access capability. The program will make all the phone calls one by one like a robot.

Voicent VoiceXML Gateway 5.1.0 in Voicent Communications, Inc

Open Standard Voice XMLTAPI development API for interactive telephony application. High level development platform based on W3C VoiceXML. Supports text-to-speech, voice recognition, DTMF tones for both inbound, outbound apps. Works with VOIP, voice modem. Voicent Voice XML gateway API , SDK, tutorial, sample code available online. Free program download. eveloper can integrate Voicent Gateway easily with http web interface, command line API.